Listen to Build Trust
Effective listening is demonstrated when we receive what others mean to say.
Trust is built through the making and keeping of promises over time.
Effective listening is demonstrated when we receive what others mean to say. Inclusive leaders actively engage in effective communication and assume positive intent. Listening to build trust is important because it is a daily leadership discipline that improves collaboration with employees, peers, managers, customers, and suppliers.
This session will focus on the ways listening to build trust, defined as the making and keeping of promises over time, helps to build trusting relationships and effective teams.
Key Takeaways
Effective listening is demonstrated when you receive what others mean to say.
Trust is the making and keeping of promises over time.
Best practices for effective and active listening.
How candid and reciprocal dialogue around our listening behaviors can help build trust across differences.
Included Resources
Overview
Provides an introduction to the key concepts associated with the skill. Prepares participants to think about and engage with the topic prior to the workshop.
Workshop Workbook
A detailed and interactive workbook includes all content covered in the workshop, interactive pages for activities and exercises, and serves as a valuable reference tool for leaders in the future.
Conversation Circle Guide
A framework for self-led small group discussions between workshops extends the learning and supports long-term behavior change.
Take Action Tool
But wait, what do we DO? This tool includes practical and actionable suggestions on how to take proactive action on participants’ learning after the workshop.
*All of our resources are PDFs which are interactive and fully accessible.*
Want to know more? Let’s chat!
Are you interested in bringing the Listen to Build Trust learning into your organization?
Schedule a 30-minute chat so that we can explore how leaders at your organization might benefit from learning this and other skills for inclusive leaders.
