Once Greatheart receives a list of participants’ first names, last names, and email addresses they are uploaded into the ILA software platform.

On the assessment launch date, participants will receive email invitations with a link to create and access their participant portal. To learn more about the participant dashboard, login, and nomination process, watch this video.

Once a participant has created a login and entered their personal ILA dashboard, they will be able to nominate reviewers by entering their first and last names, email addresses, and what their relationship is with the participant.

Once a reviewer has been added, an invitation email is automatically sent by the ILA software platform. Watch this video to learn more about the participant dashboard, login, and nomination process.

Participants and reviewers who have not completed their assessments receive reminder emails every other day and the day before their ILA closes. Participants and reviewers who have completed their assessments will not receive reminders.

Please reach out to your Greatheart Program Manager for an update.

The assessment period closes at 11:59pm on the close date. Individual reports are sent out to participants within 24 hours after the assessment closes. Participants must complete their self-assessment before this deadline to receive a report.

If a participant has not completed their self-assessment they will not receive an individual report even if reviewers have provided feedback. If a participant cannot find their report email, have them check their spam folder, or search for the associated email address: support@assessmenthub.net. If they still cannot locate the email, please reach out to your Greatheart Program Manager.

If purchased, Aggregate Reports are sent to within a week of the close of an assessment with a request to schedule a review meeting in order to go over the results of the aggregate report. You can follow the links to check out samples of the Premium Aggregate Report and the Standard Aggregate Report.

No.Aggregate Reports* do not include any individual participant data (question responses and demographic responses). The Aggregate Report just provides participant and reviewer responses in aggregate.

*Any question or demographic response with fewer than five responses will be excluded from the report.

The assessment runs for three weeks, typically from a Monday to a Monday. Your Greatheart Program Manager will work with you to determine the right timeline for you. Here are some other notable timing related ILA logistics:

• Individual reports are sent out the day after the assessment closes.

• If purchased, Aggregate Reports are shared with the client organizing team within a week of the assessment closing (for groups of ten or more participants).

• The ILA gives participants a snapshot of their inclusive behaviors at a specific point in time. Consequently, each purchase of the ILA includes two rounds of the assessment. Greatheart recommends 9-12 months between any two instances of the assessment in order to give enough time for individuals to apply learning and take action on the feedback received.

Greatheart provides comprehensive communication templates to support an effective rollout of the ILA. They include introductory emails for leadership to send to participants framing the assessment, wording to encourage participation, and templates that participants can use to invite and remind reviewers throughout the assessment period.

Consult pages 13-14 of Inclusive Leadership Assessment Overview document for a detailed look at all default demographics and demographic selection options.

You have the option of customizing the demographic questions before Greatheart sets up your project on the ILA software platform. Demographics can also be excluded, but this can have an impact on the Aggregate Report’s data cut availability. In particular:

• “What is your country/region of residence?” must be included and a participant or reviewer must select either “United States of America” or “Canada” to view the following questions:*

  • What is your gender identity?

  • Do you identify as Hispanic/Latinx?

  • I identify myself as the following race(s) and/or ethnicity(ies)

  • Do you identify as LGBTQ?

• For the Premium Aggregate Report, the default gender and reporting relationship questions must be used.

*It is illegal to collect some of these demographics outside of the US and Canada.

You can also add your own custom demographics (e.g., team, business unit, etc). Data from these custom demographics can be shared in the Aggregate Report via Demographic Cuts.

Email templates for invitations and reminders can be customized for extra cost.

You can customize the ILA and the participant dashboards to display your organization’s color branding (primary and secondary color) and your logo for a fee.

Please reach out to your Greatheart Program Manager to learn more.